Balesh Chandra Sharma
Managing Director of Vodacom South Africa
Qualifications: is an alumni of the Harvard Business School and Mayo College and holds a Degree in Mechanical Engineering from Engineering College, Kota and an MBA from Podar Institute of Management in Jaipur, India.
Balesh was appointed to the role of Managing Director and executive director of Vodacom South Africa with effect from 1 September 2020. Balesh was previously the Director of Special Projects for the Vodafone Group, where he has recently supported the roll out of a new telecom operation in Oman and has been tasked with driving the Covid-19 response for African markets. Previously, he was CEO of Vodafone Idea and the Chief Operating Officer of Vodafone India. He successfully oversaw the integration of Vodafone Idea and drove the strategy and execution of the combined business, delivering substantial synergies in the very first year post merger.
Balesh has been with Vodafone Group for over 17 years and in the past he has held various senior management positions including CEO, Vodafone Czech Republic and CEO Vodafone Malta. Before joining Vodafone Group Balesh has worked for Hutchison, BPL Mobile, Xius, DCM, Ricoh and Xerox.
Executive Director: Finance of Vodacom South Africa
Sitho has over 20 years finance, management and consulting experience. He was appointed to the role of Executive Director: Finance at Vodacom South Africa in 2017 having been the CFO: Vodacom International Business since 2014. He has held a number of senior executive roles at Vodacom / Vodafone since joining the Vodafone Group in 2007 as a senior finance manager.
Chief Officer: Vodacom Business
Qualifications: MBA from Bond University, BA (Honours) in Business Studies from De Montfort University, Management Advancement Programme (MAP) from Wits, and a Diploma in Datametrics (Computer Science) from UNISA.
William Mzimba is the Chief Officer: Vodacom Business and a member of the Vodacom Group Executive Committee. He joined Vodacom on 1 May 2018.
He is responsible for Vodacom's Enterprise Units in Africa, leading a team tasked with driving digital transformation in targeted industries and markets working with large & small enterprises, corporates, small office/home office (SoHo) and Governments.William joined from Accenture Africa where he was the Chief Executive and Chairman since 2006. In that role, he oversaw the growth and strategy of Accenture in Africa, advised clients on their business strategies, helped transform their businesses and build technology platforms.
He played a key role in positioning Accenture as the foremost innovative digital services firm in digital marketing and customer experience, cloud, industrial internet of things, applied intelligence (analytics, big data and Artificial Intelligence) and security. He built industrial scale delivery centres for technology, business process outsourcing, research and liquid studio used for rapid prototyping and open innovation. He also served as their Financial Services Industry lead, taking responsibility for their banking and insurance businesses.
Prior to joining Accenture in 2000, William was Co-founder and Director of a technology consulting business and IT training business. He also worked at Digital Equipment Corporation, NSB as well as Sage Life in various leadership roles. He is a passionate entrepreneur, innovator and disruptor. He is increasingly recognised as one of the continent's pre-eminent business and thought leaders. One of the flagship platforms he created includes the Accenture Innovation Index and Conference, which is renowned for cultivating thought leadership on innovation.
Chief Officer: Consumer Business Unit
Qualifications: Vodacom Advanced Executive Program (UNISA), Customer care & Call Centre Diploma (Damelin College), Project Management (Xpert Project Management).
Jorge Mendes is the Chief Officer: Consumer Business Unit. Jorge joined Vodacom in 1994, and since then he has played a number of roles in the business. He has also successfully managed all the sales channels within South Africa and has driven strong operational management in the regions. During his tenure in the business he has worked in our businesses in Tanzania, DRC and Mozambique.
Chief Officer: Vodacom SA External Affairs Director
Qualifications: LLB (Wits), Higher Diploma in Company Law (Wits), BJuris (University of Venda), Master's Degree Security Studies (University of Pretoria), Executive Education and Post Graduate Certificates (Wits and Harvard Kennedy School of Government).
Taki was appointed as Chief Officer: Corporate Affairs for Vodacom Group with effect from September 2016. She was later appointed as Executive Director in Vodacom South Africa and Chairperson of the Vodacom Foundation.
Taki has had a stint as a part-time lecturer in Administrative Law at the University of Venda. She then spent 20years in government mainly as a lawyer and policy advisor in the security cluster whilst employed in the Ministry for Intelligence Services. She developed well-honed legal skills as a law writer and legal advisor in public policy development as well as stakeholder and relationship management. These competencies were augmented during her 4 year stint as Ambassador of the Republic of South Africa in Hungary and Croatia. Before taking up the diplomatic post, she operated as CEO of Electronic Communications Security (Pty) (Ltd), a state owned entity that was established under the then National Intelligence Agency.
She received several merit awards which include the Hungarian Eotvos (ELTE) University commemorative medal and certificate for relentless efforts to promote academic and cultural collaboration between South Africa and Hungary, and deepening bilateral relations between the two countries. She was also awarded the Intelligence Services Woman of the Year award for meritorious contribution to the South African intelligence policy and legal dispensation. She was admitted as an Advocate of the High Court of South Africa in 1996. Taki is currently the Read to Lead Ambassador for the Department of Basic Education.
Errol Van Graan
Chief Officer: Commercial Operations
Qualifications: Degree in Cost and Management Accounting (Cape Peninsula University), Vodafone Inspire Programme and Vodacom Advanced Executive Programme.
Errol was appointed as Chief Officer: Commercial Operations Business Unit from 1 February 2018, Prior to this he was at Vodafone Australia where he held the position of Director: Customer Operations since 2015, and delivered the Customer Service and Experience strategy for the company.
Errol started his career at Vodacom in 2004 as a Regional Trainer in the Vodacom Academy. In 2007 he was promoted to Executive Head: Vodacom Academy. He continued to build his career within Vodacom and Vodafone and held various Customer Service Support and Operations Director roles. Errol is well experienced in leading customer operations and consumer contact centers having worked in Romania and Australia.
Technology Director: Vodacom SA
Qualifications: BSc Electrical Engineering degree (University of Cape Town), Senior Executive Programme (Harvard Business School)
Beverly Ngwenya was appointed to the new Vodacom South Africa Exco as Technology Director on 1 July 2020. Beverly joined Vodacom in 2010 and was previously Network Officer responsible for the Mobile Network Engineering and Operations functions of Vodacom South Africa having held several Network and IT positions in Vodacom and Vodafone.
Human Resources Director of Vodacom South Africa
Qualifications: BA Industrial Psychology (Rhodes University), MBA (GIBS) and Global Talent Development Programme (INSEAD Business School).
Njabulo was appointed to the role of Human Resources Director and executive director of Vodacom South Africa with effect from 1 February 2021. She joins Vodacom SA from Heineken, Amsterdam where she had been on assignment as a Talent Management lead and OpCo spanbreaker in the Africa, Middle East and Eastern Europe (AMEE) region since September 2018. Njabulo has 18 years of extensive experience in the human resources management value chain, 9 years of which have been in senior leadership roles.
Previously, Njabulo held the role of Heineken’s Human Resources Director: Southern Africa. Her previous roles include Director: Human Resources at the Johannesburg Stock Exchange, Chief Director: Human Resources and Head of Talent Management at the National Treasury of South Africa.