Maintaining trust

Doing business ethically We are committed to business integrity wherever we operate.

Maintaining trust underpins our purpose and we value and uphold ethical behaviour.

We hold our employees, business partners and suppliers to a high standard of integrity.

Promoting ethical conduct

Our code of conduct and business principles outline the behaviours expected from directors, executives, employees, contractors, business partners and suppliers in line with our ethics strategy and framework. These are supported by policies and activities to ensure we manage our responsibilities.

Download our code of conduct

Complying with policies and controls

We comply with relevant laws, evolving regulations and internal policies across our operations, with a focus on high risk areas including trade controls, economic sanctions, anti bribery and corruption, and anti money laundering and counter terrorist financing.

We manage compliance through a structured framework that includes internal controls, oversight and assurance processes, supported by continuous monitoring and data driven insights to identify and mitigate risks

Download our anti-bribery and corruption policy

Protecting privacy and data We understand that customers trust us to handle their data responsibly, as they rely on our networks to communicate and share information.

We protect personal data through robust governance and security controls across its lifecycle

Our approach evolves with technology and regulation, strengthening data privacy and cyber security capabilities to manage emerging risks.

Managing data privacy

Our data privacy programme ensures we meet the privacy laws and regulations in all our operating companies. We respect and protect the right to privacy, including our customers’ lawful rights to hold and express opinions and share information and ideas without interference.

Visit our privacy centre

Managing cyber security

Our approach to cyber security is risk based and adaptive, using controls designed to prevent, detect and respond to threats across our operations and value chain.

We leverage global expertise and local threat intelligence to strengthen resilience, supported by continuous monitoring, control testing and oversight of third party security.

Employees are supported through ongoing awareness and training programmes to identify emerging threats and respond appropriately.

Protecting people We prioritise the health, safety and human rights of our employees, contractors, suppliers and communities.

Wherever we operate, we have an opportunity to contribute to advancing the fundamental rights of our customers, employees and communities.

This is supported by ongoing risk assessment, training and engagement to reduce harm and improve outcomes across our value chain.

Managing health and safety

A zero tolerance approach to unsafe behaviours is applied across operations, guided by the Absolute Rules and focused on high risk activities.

Safety outcomes are strengthened through disciplined risk management, incident reporting and corrective action across the value chain.

Physical and mental well being is supported through training, employee assistance programmes and access to health and psychological services across markets.

Download our occupational safety and health policy

Visit mobile, masts, and health

Respecting human rights

We are committed to respecting and protecting human rights throughout our business. We adopt an approach based on the United Nations Guiding Principles on Business and Human Rights to ensure that we adequately prevent and address human rights impacts. Respecting human rights is in line with our purpose to connect for good.

Visit human rights

Promoting responsible and inclusive procurement We aim to ensure integrity in our supply chain processes by identifying and managing risks.

We aim to work with suppliers who closely align with our purpose and who share our values.

Expectations are reinforced through due diligence, onboarding processes and ongoing monitoring to ensure consistent application of these standards.

Managing our supply chain

Suppliers and business partners are required to comply with the code of ethical purchasing, which sets out social, ethical and environmental standards across areas such as labour practices, health and safety, working conditions and responsible sourcing.

These requirements are embedded through supplier onboarding and evaluation processes, ensuring suppliers demonstrate appropriate policies and practices before engagement.

Where applicable, suppliers are also expected to comply with local regulatory requirements, including B BBEE in South Africa.

Responsible sourcing practices are reinforced through due diligence frameworks that address risks such as conflict minerals within our supply chain.

Visit black economic empowerment

Visit responsible supply chain

Download Vodafone’s responsible mineral report and statement.

Supporting local economic development

Our centralised procurement approach is blended with a localisation approach to contribute to our operating countries’ economic growth. We prioritise purchasing from SMEs, especially black-owned and black-women-owned entities. Our diversity and inclusion efforts extend across our footprint, focusing on women-owned and small enterprises. We give preferential payment terms to ensure qualifying SMEs remain financially sustainable.

Popular Pages

Are you looking for information about offers, devices or your account?

Africa

We are determined to ensure that we act ethically and with integrity across all our operations, in line with our commitment to connecting people to a better future.

Doing business ethically We are committed to business integrity wherever we operate.

Protecting privacy and data We understand that customers trust us to handle their data responsibly, as they rely on our networks to communicate and share information.

Protecting people We prioritise the health, safety and human rights of our employees, contractors, suppliers and communities.

Promoting responsible and inclusive procurement We aim to ensure integrity in our supply chain processes by identifying and managing risks.