Vodacom has appointed Computershare Investor Services (Proprietary) Limited as its Transfer Secretary. The transfer secretary manages Vodacom's share register on its behalf. They are responsible for ensuring the shareholder details are recorded accurately.

Computershare Investor Services (Pty) Limited
Rosebank Towers
15 Biermann Avenue
Rosebank 2196
South Africa

Private Bag X9000
Saxonwold
2132
South Africa

Vodacom shares are listed on the JSE Limited

The stock symbols
Vodacom: VOD
Bloomberg: VOD SJ
Reuters: VODJ.J

Vodacom reports all its financial statements in Rands (ZAR, R)

Vodacom fiscal year end 31 March

Vodacom announces its results semi-annually in May (for the year ended 31 March) and in November (for the half-year results to 30 September). Please refer to the Investor calendar for more information. Click here for Investor Calendar

Vodacom Group shares can be bought or sold by contacting a stockbroker. Vodacom Group and/or Computershare are unable to give advice on the buying and selling of shares. The decision lies with the shareholder.

Vodacom Group's articles of association allow shareholders to hold their shares in either certificated form (share certificate is issued) or uncertificated form (share is dematerialised and held through a Central Securities Depository Participant (CSDP) or broker).

Shareholders who choose to hold share certificates must dematerialise their shares before they can trade their shares on the JSE. Dematerialisation of a share can take a few days and must be done through Computershare and your Central Securities Depository Participant (CSDP)/Broker.

Please contact Computershare. They will assist you with the completion of a letter of indemnity which will come at a cost to the shareholder. Once the letter of indemnity is completed and the necessary fee paid, a duplicate share certificate will be issued. To avoid unnecessary costs, keep your share certificate in a safe place or dematerialise yourshares which will then be held for you via your Central Securities Depository Participant (CSDP) or broker.

Types of instructions we can receive for notification that a certificate is lost - e-mail, fax and post. A signed instruction from shareholder/executor/trix/ agent advising Computershare that the share certificate is lost. A proof of payment either paid by eft/direct deposit or cheque (preferably by eft/direct deposit). When we have received a proof of payment plus instruction Computershare will post Lost, Mislaid or Stolen Securities Indemnity form for completion.

Dividends are expected to be paid twice a year, these would be declared in May and November, payable in June/July and December of each year.

Yes, dividends can be paid into your bank account and this form of payment is encouraged. It is less than receiving a dividend cheque. Please contact Computershare to complete a mandate form where you than receiving a dividend cheque. Please contact Computershare to complete a mandate form where you provide Computershare with your bank account details.

Please contact Computershare who will assist you with your claim. Computershare will require certain details from you including FICA information. As a result payment of your unclaimed dividend could be delayed. This is also one of the reasons Vodacom Group encourages payment of dividends into the shareholder's bank account. Dividends that are not claimed within 5 years of payment are forfeited to the company.

If you have lost an historic dividend cheque you should contact our transfer secretary as soon as possible, confirming which payment has been lost. As of 1 January 2021, cheques are no longer recognised as a method of payment in South Africa.

Vodacom has appointed Computershare Investor Services (Proprietary) Limited as its Transfer Secretary and to trace Vodacom shareholders who have unclaimed entitlements (unclaimed dividends / odd-lot offer consideration) owing to them. Should you have any queries please feel free to contact the Computershare Call Centre on 0861 100 918 to claim your unclaimed entitlements.

An annual statement is posted to shareholders twice in a year showing the number of shares held. You can also call Computershare.

Please contact Computershare who will assist with the documentation required. This will include a copy of the death certificate, a letter of executorship confirming you as a beneficiary, proof of identification and other FICA documents.

You may at some point wish to transfer your shares to someone else (for example, your spouse or partner or in an " off market " sale). As these transactions usually do not involve a stockbroker, you can use a stock transfer form which can be obtained from our Transfer Secretary. Please contact Computershare.

As a YeboYethu shareholder you would have participated in the offer to the black public in 2008 by YeboYethu Limited, a public company, which owns 3.44% of Vodacom (Pty) Limited ("Vodacom SA"). The shares in YeboYethu allow you to participate in the ownership and growth of Vodacom SA. This formed part of Vodacom SA's overall broad-based black economic empowerment (BBBEE) transaction. In terms of this BBBEE transaction, trading in YeboYethu shares is not permitted in the first five years. However, restricted trading will be permitted in the second five years where YeboYethu shares may be sold to other black people or black groups.

A Vodacom Group shareholder participates in the ownership and growth of the entire Vodacom group of companies which includes both Vodacom SA and the international operations of Vodacom Group. There is no trading restriction on the Vodacom Group share and this share may be bought or sold on the JSE in the ordinary course.

Each year you will be invited to attend Vodacom's Annual General Meeting (AGM). If there is a particularly important matter to decide that cannot wait until the next AGM, shareholders may be called to a special meeting.

Please refer to the Investor calendar for more information. Click here for Investor Calendar

The Annual General Meeting is the main shareholder event of the year. The meeting reviews Vodacom's performance over the past year and provides an opportunity for shareholders to ask questions and vote on key issues. These include, for example, the approval of the Annual Report, the election of directors and the re-election of auditors. Shareholders have the opportunity to ask questions relating to the items on to the meeting agenda.

If you cannot attend the meeting in person, you can still express your views on the matters for discussion at the meeting. The Company's Articles provide that all substantive decisions (i.e. all the items listed in the Notice of a General Meeting sent out to members) must be decided by poll. Before the meeting, if your shares are registered in your own name, we will send you a proxy form. On the form you should indicate whether you vote for or against each of the items (resolutions) due to be decided at the meeting. You may also use the form to appoint the Chairman of the meeting, to cast your proxy vote the way you want, or to vote at the Chairman's discretion. Alternatively, you may name someone else to go to the meeting and vote for you - your proxy. If your shares are registered in the name of your nominee, the nominee will receive the proxy form. The proxy votes and those cast in person at the meeting are counted by the transfer secretary.

You can download the latest Annual Report and Annual Results from the Financial Reporting section.
Click here for Annual Reports
Click here for Annual Results

Go to the Presentation section for presentations given by Vodacom Group Limited.
Click here for Presentations

The Annual Report is available to download as a PDF file and view it online from the Financial Reporting Section.
Click here for Annual Reports

Whenever there is a change to details concerning your shareholding - which includes a name change (such as marriage), address, banking details (for payment of dividends), please contact Computershare to update your details. As a consequence of FICA (Financial Intelligence Centre Act) requirements, Computershare will require the following to make the necessary changes:

A. Name Change:

Example:

Mr. Dudley K Chamberlain to Mr. Dudley Keith Chamberlain
Mr. Dedley K Chamberlain to Mr. Dudley K Chamberlain

Documents required

• Change of Forenames and Initials from an individual
• A signed written instruction from the shareholder requesting that we update forenames or initials
• A signed written instruction from the shareholder requesting that we update forenames or initials
• An original certified copy of shareholder's identity document
• An affidavit confirming full names signed by the commissioner of oaths

• Change of Forenames and Initials from the Deceased Shareholder
• Original certified copy of the deceased identity document
• Original certified copy of the executor/trix identity document
• Original certified copy of the Letters of Executorship or Certificate of Appointment or
• An affidavit confirming full names signed by the commissioner of oaths

• Change of Forenames and Initials from the Agent on behalf of the Shareholder
• Original certified copy of the shareholder's identity document
• Original certified copy of the agent's identity document
• Original certified copy of the Power of Attorney
• An affidavit confirming full names signed by the commissioner of oaths

• Change of Forenames and Initials from the Agent on behalf of the Executor of the Estate
• Original certified copy of the deceased identity document
• Original certified copy of the executor/trix identity document
• Original certified copy of the Letters of Executorship or Certificate of Appointment
• An affidavit confirming full names signed by the commissioner of oaths
• Original certified copy of the Power of Attorney

• Change of Surname - Married or Divorced
• A signed written instruction from the shareholder requesting that we update the surname
• An original certified copy of shareholder's identity document bearing/showing current surname being used
• An original certified copy of marriage certificate or
• An original certified copy of a divorce decree
• If spouse is deceased an original death certificate

B. Address Update:

The purpose of changing an address is for postal communication to shareholders i.e. any material we need to post e.g. bi-annual statements.

We have regulations that guide Computershare in order to assist shareholders to comply.

Financial Intelligence Centre Act Rules and Regulations, introduced to curb or combat money-laundering, in order to be able to perform the money-laundering function we need to identify, verify and record the shareholders details i.e. the residential address. Under the FICA shareholders are classified as low risk and high risk if the value of your shares does not exceed R15000.00 you will be classified as a low risk shareholder. However if the value of your shares exceeds R15000.00 you will be classified as a high risk shareholder.

If the shareholder's account has a stop trade "M" for High Risk, the shareholder should send FICA and STRATE documents.

Documents required

• For a low/high risk private investor shareholder in the South African Register if the account is FICA verified:
• A signed instruction from shareholder requesting change of address
• An original certified copy of the shareholder's identity document and
• Proof of residence

• Proof of Residential Documents that can be submitted:
• An original certified copy of the service bill (Municipality Statement) (3 months old); or
• An original certified copy of a utility bill (Eskom Statement) (3 months old); or
• If your service or utility bill is sent to your PO Box address but reflects your erf/stand number and suburb or premises ID number and these details correspond with the suburb in which you reside then this will also be accepted. Please send the original or an original certified copy of your service/rates bill dated within the last 3 months to our office as proof of your residential address.
• An original certified copy of the shareholders bank statement reflecting a residential address (3 months old) or an original certified copy of the bank account personal details statement reflecting a residential address;
• An original certified copy of the lease or rental agreement (less than 12 months old) reflecting residential address; or
• An original certified copy of the valid television license document reflecting residential address; or
• An original certified copy of the long term or short term insurance policy document (less 12 months old) reflecting residential address; or
• An original certified copy of the long term or short term insurance policy document (more than 12 months old), together with a recent communication from your insurance company reflecting residential address; or
• An original certified copy of the a pay slip or salary advice (less than 3 months old) reflecting residential address; or
• An original certified copy of the a mortgage statement (less than 6 months old) reflecting residential address; or
• An original certified copy of the an IRP5 certificate (less than 12 months old) supplied by the employer reflecting residential address; or
• An original certified copy of the valid motor vehicle license documentation (less than 12 months old) reflecting residential address; or
• An original certified copy of the recent correspondence from a body corporate or shareblock association reflecting residential address or unit number of the town house or cluster; or
• An original certified copy of the recent SARS income tax return form reflecting a residential address; or
• An original certified letterhead from the Chief or Ward Councillor confirming residential address; or
• An original certified letterhead of the Old Age Home confirming residential address.

C. Co-habitant:

Documents required

• If the service bill is in the name of the husband, we require proof of the relationship therefore the wife should bring the following documents
• An original certified copy of the investor's marriage certificate
• An original certified copy of the service bill (Municipality Statement) (3 months old) or
• If your service or utility bill is sent to your PO Box address but reflects your erf/stand number and suburb or premises ID number and these details correspond with the suburb in which you reside then this will also be accepted. Please send the original or an original certified copy of your service/rates bill dated within the last 3 months to our office as proof of your residential address.
• An original certified copy of a utility bill (Eskom Statement) (3 months old)
• An original certified copy of the shareholder's identity document
• An original certified copy of the homeowner's identity document

• If the service bill is in the name of the homeowner, we require proof of the relationship therefore the husband should bring the following documents
• A completed co-habitant form
• An original certified copy of the service bill (Municipality Statement) (3 months old) or
• An original certified copy of a utility bill (Eskom Statement) (3 months old)
• If your service or utility bill is sent to your PO Box address but reflects your erf/stand number and suburb or premises ID number and these details correspond with the suburb in which you reside then this will also be accepted. Please send the original or an original certified copy of your service/rates bill dated within the last 3 months to our office as proof of your residential address.
• An original certified copy of the shareholder's identity document
• An original certified copy of the homeowner's identity document

D. Overseas shareholder in the South African/ZAF Register:

Documents required

• A signed instruction from shareholder requesting change of address, the address reflecting on the instruction should be a South African address, if it is an overseas addressit is going to be rejected
• An original certified copy of the shareholder's identity document

E. Bank Update:

Documents required

• An original certified copy of your identity document
• An original certified copy of your service bill e.g. rates account/electricity bill or telephone bill (not a mobile telephone account) bearing your name and current residential address (or erf/stand number and suburb) dated within the preceding 3 months in order to verify your physical address details
• An original certified copy of a document issued by SARS to verify your tax number (where one has been issued). If you do not have a tax number please confirm this in writing
• An original or original certified copy of your bank statement printed on authentic bank stationery dated within the preceding 3 months (not an internet statement cancelled cheque)
• A confirmation letter from your bank on a letterhead verifying the shareholders account details and signed by the bank official

NB! Kindly note that we may not accept third party banking details.

Verifications of bank statements:

The bank statement should at least contain two characteristics of a statement:

• If you receive an original interim statement with a logo and a footer this is acceptable
• If you receive an original interim statement with a logo, bank stamp (and preferably a footer although this is not essential), this is acceptable
• If you receive an original certified copy of an interim statement this should have a logo and bank stamp (and preferably footer)
• If you receive an original or certified copy of an interim bank statement with a logo and branch name, this is acceptable
• If the bank stamp does not contain teller details, this is acceptable
• If the bank statement reflects only the first initial or some of the initials of the shareholder, this is acceptable e.g. shareholder name: John Peter Appleton and statement is issued in the name of J Appleton provided that we have a certified identity document which corresponds with the details on SCRIP
• While we request a bank statement dated within the preceding 3 months, capturers may accept statements up to 6 months old to reduce the number of rejections
• Where a Custody Agreement form has been completed, the bank may stamp the form as acknowledgement that the bank account is correct
• Where a Dividend Mandate has been completed, the form must be stamped and signed by the bank to verify the banking details

F. Deceased Shareholder:

Documents required

• An original certified copy of the executor/s identity document/s
• An original certified copy of the Letters of Executorship or Letters of Authority
• An original certified copy of the Death Certificate
• An instruction on the executor's letterhead advising of the death of the shareholder and requesting that we update our records accordingly. If the estate is not being administered by an attorney or an institution, then we will require a service bill reflecting the residential address (or erf/stand number and suburb) in order to verify the physical address of the executor/executrix
• An original certified copy of the deceased estate's bank statement (not an internet bank statement or cancelled cheque) to verify the bank account details. Alternatively, we will
• Accept a signed and stamped letter from your bankers confirming the estate's bank account details. Please note that the bank account must be in the name of the estate

G. Shareholder under curatorship/liquidation:

Documents required

• Any forms or Instructions must be signed by the administrator appointed by the Master of the High Court
• An original certified copy of the Letters of Appointment
• An original certified copy of your (the administrator's) identity document
• An original certified copy of your (the administrator's) identity document
• An original certified copy of the shareholder's identity document
• Where the administrator is an attorney or an institution, the administrator's letterhead in order to verify their physical address. Alternatively if you (the administrator) are an individual then we will require an original certified copy of a service bill reflecting your residential address (or erf/stand number and suburb) dated within the preceding 3 months in order to verify your address
• An original certified copy of the bank statement to verify the bank account details. Alternatively, we will accept a signed and stamped letter from your bankers confirming the bank account details

H. Minors:

Documents required

• If the shares are registered in the name of a minor, we require written confirmation from the natural guardian, stating the capacity in which he/she is signing or in the case of a legal guardian attach a certified copy of the Letters of Guardianship
• An original certified copy of the birth certificate of the minor
• An original certified copy of the identity document of the guardian
• An original certified copy of your service bill e.g. rates account/electricity bill or telephone bill (not a mobile telephone account) bearing your name (the guardian's) and current residential address (or erf/stand number and suburb) dated within the preceding 3 months in order to verify your physical address details and
• An original certified copy of a bank statement (not an internet statement or a cancelled cheque) in order to verify the minor's bank account details
• Alternatively, we will accept a signed and stamped letter from the bank confirming the minor's bank account details. Please note that the bank account must be in the name of the minor.

I. Power of Attorney:

Documents required

• An original certified copy of the Power of Attorney
• An original certified copy of the identity document of the registered shareholder
• An original certified copy of your (the agent's) identity document
• An original certified copy of a service bill e.g. rates account/electricity bill or telephone bill (not a mobile telephone account) bearing the shareholder's name and current residential address (or erf/stand number and suburb) dated within the preceding 3 months in order to verify the physical address details
• Where the agent is an attorney or an institution, the agent's letterhead in order to verify their physical address. Alternatively we will require a service bill reflecting your (the agent's) name and residential address (or erf/stand number and suburb) dated within the preceding 3 months in order to verify your (the agent's) address.
• An original certified copy of a document issued by SARS to verify the registered shareholder's tax number (where one has been issued). If a tax number has not been issued, please confirm this in writing.
• An original certified copy of the bank statement (not an internet statement or a cancelled cheque) to verify the shareholder's bank account details. Alternatively, we will accept a signed and stamped letter from the bank confirming the shareholder's bank account details. Please note that we may not accept third party banking details.