Vodacom’s Vision 2020 is to be a leading digital company that empowers a connected society, delivering on our core purpose of ‘we connect for a better future.’
As a leading digital company providing a wide range of services, including data, mobile and fixed voice, messaging, financial services, we currently connect over 116 million customers (including Safaricom) customers.
We are optimistic about the capabilities of technology and connectivity to transform the lives of our communities. On a daily basis, we help our customers, investors, partners and other stakeholders understand new technological solutions and be ready to use it in a responsible way to enhance their lives and the societies they live in.
We have committed to connecting the next 100 million customers whilst also reducing our environmental impact by 2025 through three main focus areas: Digital Society, Inclusion for All and Planet.
Vodacom has helped to positively transform the lives of millions of people across our markets by connecting them to voice and digital products and services.
Through our affordable products and services, we are bridging the digital divide in our markets.
With access to the internet and data services now an essential part of people's lives, and key to facilitating economic development, we are committed to promoting digital inclusion and democratising data.
By extending coverage and the quality of network, facilitating access to smart devices, and driving pricing transformation with segmented customer propositions, we are unlocking opportunities and transforming lives in our markets.
As part of our vision to be a leading digital company that empowers a connected society, we are using technology to transform our business model and enable a customer-centric and digitally-connected world.
Through connectivity, the Internet of Things (IoT), robotics and mobile financial services, we have developed innovative and smart technologies to reduce poverty and provide access to essential services such health, financial access and education whilst making the lives of our customers easier, healthier and smarter.
Inclusion for All
We believe that the opportunities and promise of a better digital future should be accessible to the many, not the fortunate few.
Through our technology, we will help bridge the divides that exist in our societies, not widen them. We are committed to ensure that the more vulnerable are not left behind on the journey toward a digital future particularly for women and youth.
Access to mobile technology provide transformative benefits for people in vulnerable communities, particularly for women and the youth. For instance, owning a mobile phone can enhance an individual's physical and economic security, provide access to education, skills and employment opportunities, and support good health and wellbeing
We have developed digital solutions that are connecting women and youth, promoting education, health and wellness, and preparing the youth for a digital society.
By connecting women, we will help to ensure health and wellbeing, build skills and promote entrepreneurship to ensure that women reach their full potential.
By connecting and democratising education for young people, we will upskill the next generation and help them to succeed in tomorrow's digital economy.
We believe that business performance should not come at the cost of the environment. We are positive and optimistic that together we can create a future where good business and doing good are the same thing.
Through our focus on energy, water and waste reduction, we will create a better future for our employees, our stakeholders and the many communities that we serve around the world.
Through our investment in renewable energy and energy efficiency, our water-wise initiatives, and our activities to reduce waste, we are working to reduce the environmental impact of our activities.
In addition to mitigating our own environmental impact, we are providing innovative technologies and digital solutions that enable our individual customers, government and enterprises to reduce their impact, save costs, and facilitate a transition towards a low-carbon future.