Vodacom ramps up fight against base station battery theft and vandalism as incidents increase due to looming Festive Season

EAST LONDON – Since the holiday season is quickly approaching, Vodacom Eastern Cape has noticed an increase in the number of battery theft and vandalism on its base stations. As a result,  the region is taking significant steps to address the escalating issue of vandalism and battery theft at base station sites in the region. On average, 100 sites per month experience vandalism, while scores of batteries are stolen each month.

“As the holiday season draws near, we have seen a rise in vandalism and battery theft in the Eastern Cape region by criminal syndicates, which disrupts network services and causes periods of downtime for our customers. The cost of this criminal activity goes beyond the equipment, time and resources to restore and repair infrastructure. It can have a serious ripple effect on communities that rely on connectivity as a lifeline,” says Zakhele Jiyane, Managing Executive for Vodacom Eastern Cape region.

Cellular base stations are often the only form of connectivity available to many communities, especially those in remote areas. When incidents of vandalism and theft occur at these sites, they can leave thousands of residents cut off from communications. This can have a severe impact on both small businesses and individuals, especially in emergencies when a call makes the difference between life and death. Restoring connectivity after these criminal incidents can cause further downtime and costs the region more than R5 million a year, which could be invested in network upgrades and rural expansion.

To mitigate these challenges, Vodacom Eastern Cape has invested in robust security measures to protect base station sites and equipment. This includes deploying trained security personnel to safeguard sites actively and deter potential criminals. The region is also installing high-security battery cabinets and reinforcing and upgrading site containers to more hardened or vault-type containers to make it more difficult for criminals to access valuable equipment, such as generators. Where possible, copper cables are being replaced by aluminium, which is less attractive to thieves.

“While we have invested significantly in boosting our security measures at our base station sites, we acknowledge that the fight against vandalism and theft is ongoing with crime syndicates finding new ways to carry out their illegal operations. That is why we are appealing to all stakeholders, from law enforcement to communities, to play a part in curbing these offences. As part of these efforts, we are collaborating with residents, engaging with chiefs of different villages and encouraging community members to report criminal activity. Putting a stop to vandalism and theft is in the interest of everyone, ensuring uninterrupted access to the benefits of connectivity,” says Jiyane.

This financial year alone the eastern cape region has had five successful prosecutions and a few cases that are still before the courts.  “The clear message that we want to send to criminals is that if you target our base stations, you will be caught and you will be prosecuted. Therefore, we urge anyone who sees suspicious activity around our base stations to report it to the police by calling our toll-free number: 0822419952 or SAPS on 10111,” concludes Jiyane.