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Digital society

Home | Our purpose | Digital society

We believe in a connected digital society that connects people, communities and things to the internet like never before.

Vodacom has helped to positively transform the lives of millions of people across our markets by connecting them to voice and digital products and services. Through our affordable products and services, we are bridging the digital divide in our markets.

With access to the internet and data services now an essential part of people’s lives, and key to facilitating economic development, we are committed to promoting digital inclusion and democratising data.

By extending coverage and the quality of network, facilitating access to smart devices, and driving pricing transformation, we are unlocking opportunities and transforming lives in our markets while creating a connected digital society.


As part of our vision to be a leading digital company that empowers a connected society, we are using technology to transform our business model and enable a customer-centric and digitally-connected world. Through connectivity, the Internet of Things (IoT), robotics and mobile financial services, we have developed innovative and smart technologies to reduce poverty and provide access to essential services such as health, financial access and education whilst making the lives of our customers easier, healthier and smarter.


Internet for all

Connecting the next 100 million lives by 2025 across all our markets.

  • Rural coverage programme:
    Vodacom’s rural coverage acceleration programme extends coverage to rural communities.

    ConnectU:
    Vodacom has consolidated our existing zero-rated data services with new essential services aimed at social upliftment into a single ConnectU platform.

    Low cost devices:
    Vodacom facilitates access to affordable smart devices in our markets including innovative financing methods.

Digital solutions that transform lives

Connecting over 2 million lives to our digital platforms by 2025 in South Africa.

  • Connected Farmer:
    Connected Farmer supports agribusiness enterprises to effectively communicate with farmers through Connected Farmer.

    Stock Visibility Solution:
    The SVS helps health facilities monitor medicine stock levels through a digital platform.

    Citizen engagement:
    Vodacom supports government to efficiently manage service delivery and enhance active communication between the government and its citizens through the citizen engagement platform.

    Internet in the car:
    Our ‘internet in the car’ solution enables a vehicle to be connected to the internet through a mobile data stream.

Financial inclusion

Connecting over 56 million lives to our financial inclusion services by 2023 across all our markets.

  • M-Pesa:
    Our M-Pesa financial services transforms lives and drive financial inclusion in Kenya, Tanzania, the DRC, Mozambique and Lesotho.

    Vodalend:
    Vodalend Business Advance, provides SMEs with quick and easy access to business funding.

    Airtime Advance:
    The Vodacom Airtime Advance allows customers to loan airtime and repay it in their next airtime recharge.

    Vodapay 2.0 (Alipay):
    Vodacom plans to create a ‘super app’ in partnership with digital payment provider Alipay, to shop online, pay bills and send money to family from FY21.