Vodacom Business opens first office in Bokone Bophirima
Vodacom Business today announced the opening of its first office in Bokone Bophirima. The office will cover both business and consumer requirements, including all provincial network improvement planning.
The new office is expected to enhance Vodacom’s customer service delivery in the province as well as improve response times to customer queries. Vodacom Business Chief Officer Vuyani Jarana says: “Vodacom’s new office will enhance our partnership with the community of Bokone Bophirima . The benefit for local customers will be improved service delivery due to the new proximity of support structures.”
“Our new presence in Bokone Bophirima means that Vodacom is better placed to offer support to local government as it continues to support Government’s digital strategy. This in turn will help Bokone Bophirima respond more quickly to the evolving demands and expectations of its citizens. Vodacom is committed to playing a meaningful role in supporting the digital transformation of the Bokone Bophirima government.”
Vodacom services in Bokone Bophirima were previously managed through the Midrand office and presence through a Consumer store in Potchefstroom . Through making itself more accessible to its customer base, Vodacom hopes to create brand and operational presence as well as greater awareness in the province.
Hon. Premier of Bokone Bophirima Supra Mahumapelo says “We are confident that Vodacom will continue to support the Provincial Government in its implementation of the National Development Plan through Rebranding, Repositioning and Renewal, anchored on the five concretes.”
The new office was officially commemorated at a ceremony in Mafeking today. It will initially be staffed with 6 people and is now open for business.
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Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
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- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.