Vodacom signs additional FTTH lease agreements, announces new price plans.
21 June 2017 – Vodacom has extended its Fibre-To-The-Home (FTTH) network through signing new lease agreements with third-party network infrastructure providers Link Africa, Octotel, Frogfoot and Waterfall Access Network (WAN). Vodacom customers will now have access to Vodacom Fibre services through these providers, including Vodacom Fibre Broadband, Vodacom Fibre Fixed Voice and Value-Added Services.
Zunaid Mahomed, Group Digital and Fixed Services Officer at Vodacom says: “Vodacom continues to seek opportunities to enter into strategic agreements to sell our services through other network infrastructure providers.”
Vodacom has also announced new packages and price adjustments on its current wholesale FTTH networks including Vumatel, Openserve, Fibrehoods, Century City, Metro Fibre Network, SA Digital Villages and Dark Fibre Africa Parkview (DFA). Vodacom customers can now enjoy broadband data at more affordable rates. Customers can view the pricing for the various FTTH networks on www.vodacom.co.za/fibre.
Furthermore, Vodacom has launched revised products and pricing on its self-build networks and introduced uncapped and symmetrical price plans. Through these services, customers will be able to use as much data as they want at all times without worrying about running out of data or topping up. Customers on self-built networks can now receive the benefit of purchasing symmetrical price plans that allow for the same upload and download speeds.
The uncapped price plans have been introduced in addition to the existing capped price plans on offer. Both the uncapped and capped offerings are available as month to month, 12 month or 24 month options.
For more information please visit www.vodacom.co.za/fibre or call 082 1904.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.