Vodacom has the least dropped calls in SA - ASA ruling
JOHANNESBURG - On Friday last week, the Advertising Standards Authority of South Africa (ASA) ruled that Vodacom’s claim of having the network with the least dropped calls is substantiated. The ruling was triggered by competitor complaints to the ASA against our television commercials where we claimed to have “SA’s best network with the least dropped calls”.
This feat comes shortly after ASA ruled in December 2016 that Vodacom may continue to use its claim of having the First and Best 4G network in South Africa.
Andries Delport, Chief Technology Officer for Vodacom Group commented:
“We’re thrilled at the latest ruling by the ASA as it affirms our promise to keep our customers confidently connected and we have been able to do so for over two decades through consistent investment on our network. Both achievements prove beyond any reasonable doubt that we’re still the most loved network provider in SA and we provide widest coverage, best quality and fastest network.”
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.