Vodacom expands international prepaid data roaming footprint from 10 to 64
Ahead of the festive season travel rush, Vodacom has significantly broadened its international prepaid data roaming footprint from 10 countries to 64. International prepaid data roaming will now be available in countries including the UAE, Brazil, Zambia, Tanzania, Nigeria, Turkey and Hong Kong. Previously these customers travelling outside of South Africa had acess to roaming services in Botswana, France, Germany, Kenya, Lesotho, USA, UK, Mozambique, Namibia and Zimbabwe.
By increasing its roaming footprint, Vodacom is ensuring that it continues to ease the cost burden for its customers travelling abroad and encourages its customers to use this service to say in touch with their loved ones and to avoid spending more than what they budgeted for.
Currently prepaid and top-up customers on Vodacom can access voice and SMS services worldwide. The service is available when activating basic roaming. 4G data roaming is also available by default in 42 of these countries.
To determine whether the country you are visiting has data services, customers can visit www.vodacom.co.za/roam
Vodacom’s contract customers also enjoy savings on roaming rates with its Travel Saver service. Travel saver allows customers to make and receive calls and use data at affordable rates. There are 180 countries covered in this roaming plan. To activate Vodacom travel saver, contract customers can;
To deactivate Travel Saver, SMS 'Saveoff' to 123. For more information visit:
For customers that are holidaying locally, Vodacom recently announced that it has prepared its network for the influx of people at South Africa’s popular destinations. This includes the deployment of 52 temporary mobile stations along the coast as well as some inland destinations. This is in addition to the completion of more than 100 permanent base stations in key holiday areas.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.