Vodacom introduces uncapped Fibre-To-The-Home price plans
07 December 2016 – Vodacom has launched uncapped price plans on the third party infrastructure networks where it sells fibre broadband services as an Internet Service Provider. This will allow customers to use as much data as they want at all times without worrying about running out of data or topping up.
The uncapped price plans have been introduced in addition to the existing capped price plans on offer. Both the uncapped and capped offerings are available as month to month, 12 month or 24 month options (please see pricing table below*). Capped customers will have the option to top up with new Vodacom Fibre Top up bundles when their monthly data allocation is depleted.
Vodacom has also signed wholesale agreements with another two third-party network infrastructure providers - SADV and Metrofibre Networx. In September, Vodacom announced that it had signed lease agreements with Fibrehoods, Openserve, Century City Connect, Vumatel and Dark Fibre Africa to deliver Vodacom Fibre products. Through these providers Vodacom customers have access to Vodacom Fibre Broadband, Vodacom Fibre Fixed Voice and Value Added Services.
Louisa van Beek, Managing Executive for FTTX (Fibre-To-The-X) at Vodacom, says, “We are making good progress on our own fibre deployment and by entering into strategic wholesale agreements to sell services through other network providers, we have additional access to over 175 000 end points.”
Third party network infrastructure partnerships give Vodacom access to pre-deployed FTTH (Fibre-To-The-Home) networks inclusive of access build and active equipment which rapidly increases time to market. Wholesale agreements allow customers to enjoy the Vodacom Fibre offering across a wider geographical area.
Van Beek concludes: “The rollout of fibre remains a critical part of Vodacom’s growth strategy and our intention remains to pass one million broadband fibre end-points within the next four years.”
Vodacom now passes over 31 000 homes and businesses with its own fibre infrastructure. The company confirmed at its recent interim results that it is exploring new ways to expand in the fibre space and will invite partners to enter into co-build agreements.
For more information, please visit www.vodacom.co.za/fibre or call 082 1904.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.